Cancel Directv Service - What Has To Be Returned?

Where to render DIRECTV equipment and how to return it are the questions that many of you want to know after deciding that DIRECTV is not the company for you lot, or information technology has been for a while just not anymore.

Each company has unlike rules about what to send back and what to keep but, each company will endeavor to charge you if they can, so be careful and pay attention to the procedures.

We will provide you with detailed instructions on how and where to return the equipment.

Non a Customer Anymore

To know when, where and how to return your DIRECTV equipment, you demand to know a few bones things.

They will keep charging you until you really render your equipment, then yous must act swiftly if yous don't desire to pay actress cash.

Commencement, after cancelling the service or your contract has been forcefully terminated, you lot need to contact them within the 7 days.

They will inform you what to return and how to return it. You lot will detect more information in the following sections.

Properly Cancel Your Service Start

Earlier you determine to render the equipment, make sure you have cancelled the service properly. If done incorrectly yous volition finish upwards pay extra fees.

When y'all plan to cancel your service, ensure the following:

Check Your Contract

Find out if you are liable to pay whatever early termination fees both for the equipment and the leases.

You can find your contract details on your pecker. Accordingly, you can calculate the fees that you need to pay.

Phone call Back up Staff

Afterward y'all take gathered your contract information, contact the support staff and ask them for cancellation.

The support staff will be more interested to keep you every bit a customer. If y'all are firm to cancel, the service, ask them to cancel and note the service request number

Return Equipment

After the cancellation request is accepted, you should render the equipment to DIRECTV. Ensure you follow the timelines and return all the equipment and its accessories.

Where to Return DIRECTV Equipment

They might inquire that you utilize a specific postal service such as UPS or FedEx. Non a problem at all, pop by the nearest UPS or FedEx part.

Also don't forget to give them your 9-digit account number, they volition need that number to put on the top of the package.

You can find your account number on whatsoever of your DIRECTV's bills. Both of those companies will pack the equipment for y'all and ship it to DirecTV completely free of charge for y'all.

They volition give yous the receipt stating that y'all take returned the equipment and is now on its way.

DIRECTV Equipment Return with the Returning Kit

When you have a returning kit, you can use any postal service you want.

Make certain that you wrap the receiver in chimera wrap and call client service to notify them of the return of the equipment.

In your returning kit, you will find a aircraft label, make sure yous put it on height of the package.

Next, you tin drop the package off at the nearest post office, or call them to come and selection information technology up.

Prepaid Label Included in the Box

When the render label has been included with your new equipment box, use all the items that were in the box.

Rip the lesser receipt and replace it with the new prepaid shipping label. If you failed to do that, it won't exist shipped back to the DIRECTV.

There is a difference whether you are a DirecTV user or a U-verse TV user.

All DIRECTV users or fixed wireless cyberspace users should become to the FedEx office or just any mail service role and the U-poetry TV users and AT&T internet users, they should go to the UPS service.

Those are the locations where to return DirecTV equipment.

How to Avoid Early Termination Fees

Make sure that the equipment is not damaged otherwise they will accuse you for that.

You have 21 days from the counterfoil or return date to actually render the equipment free of charge. If you don't do information technology in this timeframe, you will be charged a fee.

DIRECTV equipment return volition not exist free of charge if y'all return damaged box, however, if you return information technology inside ninety days of installation, y'all will non exist charged any fee.

For any charges that you wish to dispute, just contact the client service. Y'all can always search for your customer agreement, read it thoroughly and be prepared for your phone call with client service.

Helpful Tips

Practice not return your satellite dish, in that location are some instructions on how you lot can recycle it.

Endeavour and send the equipment within ten days, so you can skip on potential charges while transiting.

You should accept into account that sometimes takes a long time for a package to arrive at the destination, so procrastination.

Do not throw away your tracking number receipt, yous may need information technology to show or to check the status of the equipment.

The returning procedure is always completely free of charge for you. If for any reason you have been charged, or there is no FedEx or UPS office in the radius of 10 miles from where you alive, call customer service and notify them.

Conclusion

We accept answered all the questions most where to return DIRECTV equipment and at present it is upwards to you to actually practice so within a certain timeframe.

Likewise, make sure that equipment is not damaged and you will avoid whatever potential fees.

However, if you lot take some outstanding bills from before, or they have charged you more than you think you have spent and you cannot pay at the moment, then you tin can try to dispute those charges.

Simply call the customer service and ask them to elaborate your invoice.

Read Next: Know the steps to prepare DIRECTV remote book non-working issue.

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